These general conditions of sale regulate the purchase of products and services carried out remotely via the internet on the website (or in the various endings, belonging to BIOLLA MOTORS of F.lli Biolla Fabio & Salvatore SNC, Via Giovanni Verga n.45, 91100 Trapani (TP) Italy, VAT number 02090210812; Chamber of Commerce registration REA TP-144920).

to. The sending of the order through the website, by e-mail or by telephone constitutes the conclusion of the sales contract and full acceptance of these conditions without exception. The contract stipulated between Biolla Motors Snc and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Biolla Motors Snc. By placing an order in the manner provided, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions of sale described here.

b. Once the purchase procedure has been completed, the Customer is required to print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of the Consumer Code Legislative Decree 205/2006 as amended by Legislative Decree 21/2014 on distance sales.

c. Biolla Motors snc is not responsible for any damage or loss, direct and/or indirect, deriving from the sale of goods and services offered on the website, even for delayed and/or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to Biolla Motors Snc. Any right of the Customer to compensation for damages or compensation, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or things, caused by the non-acceptance or evasion, even partial, of an order is excluded.

to. The Customer can order on the website all the online products of the companies we market, after having created an account,private and then subscribed to the site and have read the conditions of sale and logged in. Other orders are accepted by email or by telephone, for products that are not published online, but present in the catalogs of the companies we market, with the consent of the sales manager of Biolla Motors Snc.

b. Correct receipt of the order by Biolla Motors Snc is confirmed by an e-mail reply from our computer system sent to the e-mail address supplied by the customer during the order/account creation phase.

c. The Customer can create different address books where to receive the goods, so for example the customer can register with an address/personal data and request the shipment to a different address. In the case of payments made with PayPal, Biolla Motors Snc in compliance with the rules of PayPal is required to deliver the goods only and exclusively the goods to the address registered on PayPal, if the customer wants to change address, he must make a change to the address registered on PayPal before placing the order and payment.

to. The online order status can only be checked by registered customers at the link , of the Biolla Motors Snc website, in the Account/My Orders/Order Status section.

b. Total or partial non-acceptance of the order will be reported by email or by telephone, inserting the necessary references.

The site is protected by the HTTPS internet communication protocol and verified by COMODO CA LIMITED, which protects the integrity and confidentiality of data exchanged between computers and websites, and all data is safe. with SSL decoding and User data protection.

to. Cash on delivery: payment in cash on delivery (bank checks are not accepted). Available only for deliveries on the national territory (Italy), and there is a surcharge of 5 €.

b. Bank transfer: payment by national, European SEPA and international banking circuit, remembering to insert the order number or order reference in the reason for payment.

National Bank Data:

• Biolla Motors Snc
• IBAN: IT-94-N-06230-16400-000015132716
• Banca Credit Agricole Italia SpA
• branch of Xitta- Trapani (TP)

The order will be processed only after the full amount has been credited to our bank account, as the order will be processed only upon receipt of the payment.

c. Credit Card: Secure payments by credit card: Discover, Carta Aura, Maestro, Visa, MasterCard, American Express, via Paypal but without registration or PayPal account and without any surcharge.

d. PayPal: payments are made directly on the PayPal site through encrypted pages thanks to the TLS (Transport Layer Security) protocol. Biolla Motors Snc does not under any circumstances have access to your bank details or other sensitive data. For payments made with Paypal, the shipment will be made to the address registered on PayPal.

All prices published on the website are inclusive of VAT at 22After logging in, the prices are automatically shown according to the taxation of the European and non-European state of registration. In the case of non-EU customers, VAT is not shown and any customs duties are charged to the customer according to the national taxation in force. Prices can be changed at any time without notice, as can promotional discounts. The offers with free shipping are valid only for Italy.

Our warehouse is updated daily, and we receive goods every day from our suppliers. The detail page of each individual product indicates whether the item is available and information on the expected delivery date, which may vary based on the item ordered and the payment method chosen.
The levels of availability of a product are from prompt delivery, 1 day, 2/3 days, 5/7 days, 7/14 days, up to products to be ordered at the explicit request of the customer which can take over 30 days to be available and ready for shipping. Days are intended as working days. The shipment will be made when the product is available in stock and can take from 24 to 48 hours for delivery for the National service and from 24 hours to 7 days and more for International services, based on the choice of the Express Courier. All orders are handled accurately and quickly, ensuring maximum support and, as far as possible, maximum delivery speed, for customer satisfaction. The shipping times of the couriers are to be considered indicative.

to. Biolla Motors Snc accepts orders from all over the world and ships using the best couriers available on the market today. Shipments in the Italian territory are managed by BRT Bartolini; All International shipments by UPS International Express. The cost of shipping is shown in the final phase of the order after placing the items in the cart.

b. For each order an invoice or a speaking tax receipt will be issued pursuant to art. 14 DPR 445/2000 and DL 52/2004. The invoice will be issued based on the information provided by the customer during the order.

c. Shipping costs are charged to the customer and highlighted during the order, after logging in. In some cases, only on certain products or on all products, according to current promotions, the transport costs are free, only for the National service, shipments to Italy, with any type of payment.

d. In case of delay in the order or in a possible delay in delivery, no responsibility can be attributed to Biolla Motors snc

And. The goods are shipped carriage paid and the risk is borne by Biolla Motors Snc until the Customer or a third party, other than the carrier and designated by him, acquires physical possession of the goods. Delivery is intended at street level, the customer is also required to check: The number of packages and the identity of the products must correspond to those indicated in the accompanying document, the packages must not be ruined, damaged nor must they show signs of tampering. Otherwise, the customer must immediately challenge the carrier by refusing the packages, or accept them "with reserve". Otherwise it will not be possible to accept any subsequent objection from the customer. In the event that the courier has been chosen by the Customer other than those proposed at the time of purchase, or carriage forward, the risk of loss, damage and perishing of the products is transferred to the Customer already at the time of delivery to the carrier itself. , when he collects the goods at our office, precluding any dispute regarding the external characteristics of what has been delivered and any dispute must be raised directly by the Customer against the carrier. Upon request, before placing the order, it is possible to make insured shipments with variable cost based on the value of the goods.

f. If the collection takes place at the "physical" store of Biolla Motors snc (Via Giovanni Verga, 45- Trapani (TP) Italy). It will be possible to view the material together with an employee to verify its integrity.

The images and technical information included on the site are derived from the information published or received by the manufacturers of all the goods included in our online or paper catalogs, therefore, it reserves the right to modify/adapt/update the technical and dimensional information of the products. of the catalogs, based on what will be communicated by the producers, even without any prior notice. All the products in the catalog are specific for the motorbike indicated (brand/model/year) where expressly indicated or in other cases they are compatible/adaptable/universal. The images published have the sole purpose of representing the products, are purely indicative and may vary in shades and shades of color and do not constitute a contractual obligation. The applications indicated refer to models for the Italian market.

After making the purchase, if for any reason the Customer is not satisfied with his purchase, Biolla Motors Snc guarantees the right of withdrawal, return and refund in accordance with the current legislation art 52ss of Legislative Decree 206/2005 (consumer code). CLICK HERE TO REQUEST A WITHDRAWAL

The customer can view our document in compliance with the legislation in force 196/2003. CLICK HERE

The European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to contracts for the sale of goods and services entered into online.

to. If ever a product sold by us presents non-conformities and therefore defects or malfunctions, please contact the telephone number 39 0923555812 or by email at [email protected] to evaluate the problem and possible rapid resolution of the problem itself avoiding the return of the goods. For the assessment of the non-conformity, it can also be resolved by contacting a technician from the manufacturing company by telephone or via email. It is possible to return the product for repair or replacement only after having ascertained the fault and only through the RMA Authorized Return Merchandise number which can be requested at the following link: CLICK HERE

b. All products sold by Biolla Motors Snc are covered by a 24-month manufacturer's warranty for lack of conformity pursuant to Legislative Decree 24/02. The invoice/receipt will indicate the start date of the warranty coverage.

c. The 24-month warranty applies to products that show a lack of conformity, provided that the product is used correctly, in compliance with its intended use and as provided in the attached technical documentation.

the. This guarantee is reserved for the private consumer (a natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form).

ii. The professional user (e.g. Reseller/Dealer/Workshop) benefits only from the manufacturer's conventional warranty (1 year from delivery)

In case of lack of conformity, Biolla Motors Snc. provides, at no cost to the customer, to restore the conformity of the product by repairing/replacing or reducing the price, until the contract is terminated. If, following intervention by an Authorized Service Center, the Manufacturer or Biolla Motors Snc. the defect should not result in a lack of conformity pursuant to Legislative Decree 24/02, the Customer will be charged for any costs of verification and restoration, as well as the transport costs incurred.

d. The manufacturer's warranty is provided in the manner illustrated, if the defect is not covered by the manufacturer's conventional warranty, the Customer will be charged for any verification and restoration costs, as well as the transport costs incurred.

And. Biolla Motors Snc is not responsible for the repair/replacement intervention times: replacements in the event of DOA (Dead On Arrival: product not working on delivery) occur only if expressly provided for by the manufacturer. The timing of replacement or repair of the product depends exclusively on the manufacturer.

f. Biolla Motors Snc. may proceed at its discretion to return the entire amount paid or to replace it with a product of equal or superior characteristics, in the event that it is unable to return a product under warranty (restored or replaced) to its customer.

g. If the application of the guarantee provides for the return of the product, it is necessary to contact us by phone or via the returns and guarantees link . At the time of the phone call/email, it is necessary to have the purchase tax document (invoice, receipt) issued by Biolla Motors Snc (reserves the right not to provide a guarantee to the product in the absence of the relative purchase tax document). Subsequently a form will be sent with the instructions for the return and an RMA number (Return Merchandise Authorized) to be attached to the outside of the package used for the return. Shipments without the RMA number on the package will not be accepted by our warehouse. The goods must be returned by the Customer in the original packaging, complete in everything (perfectly packaged original packaging, documentation, manuals, cables, accessories, bolts, small parts, etc ...); to avoid damage to the original packaging, we recommend that you place it where possible in a second box or in the used packaging received for outbound shipping; do not affix adhesive tape or labels directly to the original product packaging. Any intervention carried out by unauthorized personnel or in cases where the failure of the product is caused by improper use, incorrect installation, assistance or maintenance not authorized by Biolla Motors Snc, or tampering, will void the Warranty.

Some products on our site are reserved exclusively for closed circuit races and/or competitions and may not be approved for use on public roads and therefore do not comply with the highway code, with the exception of products explicitly described as approved or street legal, perfectly compliant with the highway code. The products sold as not approved for use on the road open to the public are for the exclusive use of sporting events on the track, closed circuit, fairs or exhibitions. The approval is limited to countries belonging to the European Union. The homologated products have the same homologation printed, and are accompanied by certificates. For the dematerialization it is possible that some certifications are available online on the website of the respective manufacturers. The use of products not intended for road use can be considered a crime punishable by law. Biolla Motors Snc disapproves of the incorrect use of non-approved products.

Biolla Motors Snc declines all responsibility for damages of any kind, material or physical, even to third parties, due to incorrect or inappropriate application, use, assembly of all the articles marketed. The sales contract between the customer and Biolla Motors Snc is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes arising from the conclusion of this distance sales contract. If the Customer is a Consumer, the jurisdiction is that of residence, in all other cases the territorial jurisdiction is the Court of Trapani. Biolla Motors Snc is not responsible for any damage or loss, direct and/or indirect, accidents, injuries, minor or serious injuries or deaths and anything else deriving from the sale of goods and services offered and marketed in the online and offline catalog. Biolla Motors Snc assumes no responsibility even for delayed and/or non-delivery of the product, for the correspondence of the goods to the specifications published on the site, for any other fact not attributable directly or indirectly to Biolla Motors Snc. We undertake to check that all information on this site is correct, therefore we are not responsible for any errors or inaccuracies, or shades of color that cannot be verified through photos or videos, even detailed, as for the type of products and due to the continuous commitment on the part of manufacturers to achieve high quality standards, we do not guarantee that the information and images are those that best describe the products.

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